DOCUMENT

RFP - Enterprise Building Permit S/W Tracking System 2006

  • YEAR CREATED: 2006
  • ENTITY TYPE: City/Township
  • TYPE OF DOCUMENT: RFP - Request for Proposals
The document is a Request for Proposal (RFP) from the Town of Greenwich, Connecticut, seeking an integrated permit system. The document includes various sections and questions related to the software functionality, implementation, training, pricing, and insurance requirements. Some of the specific information requested in the document includes the percentage of customers who process and issue land use permits, the number of Connecticut municipalities currently using the permitting software, whether the source code is escrowed with software delivery, plans for future software modules and applications, average response time for fixing software bugs, opportunities for trial usage, and the type of interface with the Interactive Voice Response (IVR) system. The document also asks for details on conversion services, system implementation, training for system users and Information System (IS) personnel, hardware and software requirements, one-time expenses, annual recurring expenses, and the overall pricing for the integrated permit system. Additionally, the document includes a Software Functionality Analysis Matrix that respondents must complete to identify the functions and features they can provide in their software. Lastly, the document includes an insurance procedure that requires vendors to review the insurance requirements, consult with their insurance agent/broker, and submit the necessary insurance documentation if awarded the contract.
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