DOCUMENT

RFP - Automated Notification System 2005

  • YEAR CREATED: 2005
  • ENTITY TYPE: City/Township
  • TYPE OF DOCUMENT: RFP - Request for Proposals
This document is a Request for Proposal (RFP) for an automated notification system for the City of Newport News. The RFP outlines the requirements for a GIS solution that can support multiple maps on a single server and allow for searching of map layers and selection of multiple areas. It also specifies the need for an inbound calling feature that can provide updates on local events, weather warnings, crime tips, etc. The system should be able to store a large amount of information segments that can be managed remotely. Additionally, the RFP requires an off-site system for backup and supplemental phone lines, with the ability to send notification call lists and messages without human intervention. The system should be able to make outbound call-outs for staff recalls while delivering community information through inbound calling. The document also includes requirements for an automated notification system, including the ability to send notification call lists to an off-site phone bank, the capacity for outbound calls at a minimum rate, and the availability of redundant phone banks. The RFP specifies the need for a quick response time and includes evaluation criteria such as the configuration and reliability of the proposed technology, product support, experience, price, and project completion time. The document concludes with information on the evaluation procedures and the award process, which will be made to the responsible offer in accordance with Section 2-570 of the Newport News City Code.
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