DOCUMENT

RFP - Department of Social Services Information Management System 2005

  • YEAR CREATED: 2005
  • ENTITY TYPE: County
  • TYPE OF DOCUMENT: RFP - Request for Proposals
This document outlines the requirements for a software system, including transaction tracking, reporting capabilities, database specifications, source code provision, documentation, hardware and systems software, support services, warranties, and software support and maintenance. The system must provide an online transaction trail, generate various financial and statistical reports, allow for user-defined data fields and maintenance, include a comments section, allow for easy addition of data elements, provide recovery of deleted cases, track and schedule events and tasks, store and retrieve documents and images, and have multi-year processing ability. The system must also provide source code and documentation, specify recommended hardware and system software, offer backup and recovery procedures, provide training for users and systems development staff, and have a project manager overseeing implementation. The proposal must include resumes of project managers and key personnel, identify third-party consultants, and provide warranties and software support and maintenance. The proposal should also describe in detail the offeror's maintenance agreement.
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