DOCUMENT

POL - Award - OA4 - Future Technology Plans 2011

  • YEAR CREATED: 2011
  • ENTITY TYPE: City/Township
  • TYPE OF DOCUMENT: POL - Policies/Procedures
The document provides information about the current technology infrastructure and future plans for the Tucson Police Department (TPD). It highlights the increasing importance of technology tools for officers in the field and the role of sworn staff as liaisons between field officers and technology staff. The document also mentions the use of geo-positioning information for resource deployment and coordination with other agencies. It emphasizes the shift towards an all-digital infrastructure for collecting and storing information, including incident reports, voice, video, and fingerprint files. The document mentions that the current workhorse systems, Computer Aided Dispatch (CAD) and Record Management System (RMS), will continue to be supported for another five years. It also discusses the increasing affordability and functionality of computer network technology, but notes that it will require a highly trained and costly technology staff to maintain. The document predicts that the city of Tucson will continue to grow rapidly, leading to the addition of 400 more police officers within five years. It also mentions the upcoming change in national crime reporting standards, with the National Incident-Based Reporting System (NIBRS) replacing the Uniform Crime Reporting (UCR) methodology. The mission of the Information Services Division is to support officers in reducing, solving, and preventing crime, as well as improving the quality of life for the Tucson community. The document highlights the current technology platform, including hardware, network, and software. It mentions the reliability of the Records Management System (RMS) and Computer Aided Dispatch (CAD) system, as well as the deployment of an Automated Field Reporting System (AFRS) to streamline the report creation process. The document also discusses recent enhancements, such as providing city maps, aerial photos, and mug shot photos on mobile computers in patrol cars. It mentions the expansion of the Wireless Local Area Network (WLAN) coverage area to allow officers to file reports electronically and communicate via email from their cars. The critical success factors listed include integrating technology into law enforcement processes, simplifying the process of gathering and analyzing police information, maintaining cooperation between sworn officers and civilian technologists, retaining a skilled IT team, training staff in the best use of IT tools, improving IT service delivery, collecting technology ideas from commissioned personnel, and serving as a source of "best practices" in delivering police services. The document also highlights several challenges facing the Information Services Division, such as providing staffing to support the technology needs of an expanding city and police department, maintaining an appropriate service level ratio, establishing a training budget, retaining sworn staff in Data Services, and preparing for changes in national standards. In response to Challenge 5, the document suggests creating AFRS user groups to address the challenge of preparing for changes to the national crime-reporting standard. This solution aims to facilitate collaboration and ensure a smooth transition to the new reporting standard. Overall, the document provides a comprehensive overview of the current technology infrastructure and future plans for the Tucson Police Department, emphasizing the importance of technology in improving police services and addressing the challenges faced by the Information Services Division.
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