DOCUMENT

POL - Award - OA4 - Customer Service Programs and Assessments 2008

  • YEAR CREATED: 2008
  • ENTITY TYPE: Chapter
  • TYPE OF DOCUMENT: POL - Policies/Procedures
This document is a survey asking respondents to rank the performance of the Procurement staff on a scale of 0 to 10. The specific statement being evaluated is whether the Procurement staff made every effort to meet deadlines when clearly communicated by the customer. Respondents are asked to provide comments if they score the statement as a 4 or lower. The document also provides an opportunity for respondents to share any other general comments, concerns, or ideas. Contact information is optional for those who wish to provide it. The document concludes with a thank you message for completing the survey.
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