DOCUMENT

RFP - Kiosk and installation of a ATM 2009

  • YEAR CREATED: 2009
  • ENTITY TYPE: City/Township
  • TYPE OF DOCUMENT: RFP - Request for Proposals
This document is a questionnaire that asks the recipient to evaluate the performance of a group or individual based on various criteria. The criteria include professionalism and ability to manage the scope and objectives of the project, satisfaction level during the implementation process, functionality of an automated commerce machine, timelines in providing ongoing maintenance/customer support, quality of support in solving problems in a timely manner, hardware, software, and security performance, ability to follow rules and requirements, and overall customer satisfaction. The recipient is asked to rate each criterion on a scale of 1-10, with 10 being very satisfied and no questions about hiring them again, 5 being unsure, and 1 being very poor performance and would never hire them again. The recipient is also asked to provide overall comments and information about the agency providing the reference, including their contact name, phone, and email. The questionnaire is to be returned to Marta Fernandez by a specified date.
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