DOCUMENT

RFP - Maintenance, Repair, Operating Supplies, Industrial Supplies, and Related Services 2011

  • YEAR CREATED: 2011
  • TYPE OF DOCUMENT: RFP - Request for Proposals
The document is a request for information from suppliers regarding their company's sales, distribution, marketing, products, services, administration, financial statements, and staffing plan. The document asks for information such as the number and location of salespersons, distribution outlets, and support centers in the United States, as well as annual sales for specific categories in the years 2008, 2009, and 2010. It also requests the submission of the company's Federal Identification Number and latest Dun & Bradstreet report. The document further asks for details on the company's distribution process, including involvement of other companies, effectiveness in providing low cost to the end user, and information on distribution facilities and warehouses. Marketing plans, education of sales force, and transitioning of the Master Agreement to participating public agencies are also inquired about. The document seeks a description of the products and any special programs offered by the company, as well as fill rate, backorder policy, and capacity to keep product offerings current. Services provided by the company, states where the supplier is licensed to do business, and details on in-house personnel and subcontractors are also requested. The document asks for information on the company's capacity to employ EDI, telephone, and internet for processing orders, as well as the internal management system for processing orders, delivery, and billing. The state of e-commerce within the company and its expertise with various software systems are also inquired about. The document asks for information on the company's implementation and success with existing multi-state cooperative purchasing programs, as well as its capacity to report monthly sales and provide management reports for each participating public agency. Suggestions for improvements and alternatives to make the arrangement more cost-effective are also requested. Finally, the document requires the submission of audited income statements and balance sheets, as well as a staffing plan that includes a chart indicating the proposed staff distribution to accomplish the work.
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