DOCUMENT

White Paper: Putting The Pieces In Place: Solving the Puzzle of Connecting Supplier Evaluations, Scorecards, and Ratings

  • YEAR CREATED: 2024
  • ENTITY TYPE: National
  • TYPE OF DOCUMENT: ART - Article, Paper, Review, Survey, Report
The purpose of this white paper, authored by the NIGP Business Council, is to explore the importance of connecting evaluation methods, criteria, scoring, and performance ratings for optimal contract performance. This paper is written from the perspective of the supplier community, while striving to align with the procurement community’s best practices. Specifically, this conversation will highlight Four Phases of Contract Management, introducing elements of Supplier Performance Management (SPM), a critical component of Supplier Relationship Management (SRM) - (See NIGP Best Practice - Supplier Relationship Management). The phases identified leverage language of the supplier community. 1. Pre-Solicitation/Market Research – What will be the basis of your evaluation criteria? 2. Developing the Solicitation Evaluation Method/Model – How will proposals be evaluated? 3. Scorecard/Matrix – How does your solicitation scoring model match your stated evaluation method and criteria? 4. Performance Ratings – How does your entity rate your contractors? Our goal is to create a dialogue that leverages the collective expertise of the supplier and practitioner communities to increase core competencies in the use of supplier evaluations, scorecards, and ratings to help the public sector attract industry-leading suppliers to their active “contractors” roster and achieve repeatedly outstanding outcomes for their respective communities.
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