Webinar Recording - When you speak, do others listen?

Webinar Recording - When you speak, do others listen?

  • Contact Hours: 1
  • Format: Online
  • CEUs: 0.1
Webinar Recording 053023: When you speak, do others listen? (Member)$0.00 05/30/2054
Webinar Recording 053023: When you speak, do others listen? (Non-Member)$195.00 05/30/2054
Webinar Recording 053023: When you speak, do others listen? (Member) $0.00
Webinar Recording 053023: When you speak, do others listen? (Non-Member) $195.00


The ability to connect with others is a determining factor in reaching your potential. It is the number one criterion for advancement and promotion. Learn the principles of connecting and simple practices that you can apply in your professional and personal life to connect with others. How you communicate matters!

What You'll Learn

After completing this online training session, learners will be able to:
1. Apply principles that will help them connect with others.
2. Incorporate practices in their day-to-day interactions that will help them increase their influence.
3. Develop better business and personal relationships by learning connect.

Presenter Bio(s) 

Lourdes  Coss, MPA, NIGP-CPP, CPPO - is a transformational leader and the author of “Procurement Methods: Effective Techniques.” Following a successful public procurement career, she founded M. L. Coss and Associates, LLC, and continues to add value to the profession as a consultant, speaker, executive coach, and trainer. Lourdes is a certified Personality Consultant, Licensed Brain Trainer, and Neuro-Encoding Specialist. She is an active member of NIGP, the chair of the NIGP Talent Council Leadership Committee, a NIGP instructor, and a NIGP senior consultant.
As a former Chief Procurement Officer, Lourdes invested most of her 27-year career successfully leading procurement transformations at some of the largest agencies in the U.S., including the City of Houston, Cook County, City of Chicago, the University of Illinois at Chicago, and the Public Building Commission. Lourdes has left a legacy of high-performing teams, innovation, automation, legislative action, and administrative & financial policies in each of these agencies. Many of the policies implemented have survived the test of time and remain in place today.
Lourdes graduated magna cum laude from the University of Puerto Rico and received her MPA from Florida State University. She’s a former NIGP Board member, the recipient of the 2016 Spirit of NIGP Award and the 2018 NIGP Integrity Award. She’s a certified member of the Maxwell Leadership Team and serves on its President’s Advisory Council. Thinkers360 recognized Lourdes as one of the Top 100 Women Thought Leaders to Follow and among the Top 10 Procurement Influencers and Thought Leaders.

Attendance for Individuals

In order to receive one contact hour, each member needs to register for the webinar individually in advance and then watch the live webinar. Your credit is tabulated by match between your login and your registration.

Attendance for Groups

There is a Group Sign-In Form provided with each webinar. The group sign-in form does not register anyone for the webinar, it just verifies live attendance. Each person will receive their login email on the day of the webinar – this verifies their registration. The group sign in form verifies that they watched the live webinar.

Please contact distancelearning@nigp.org if you do not receive your login information by 12 pm ET on the day of the webinar.

Presented By:

Phone: 800-367-6447Fax: 703-736-9644
Online, self paced learning, anytime, anywhere you want. Be sure to check out all the ONLINE offerings we have! Recommendations? Comments? Please send us an email at the address listed above. We'd love to hear from you!


Cancellation Policy

Registration and payment must be received 24 hours prior to the course start date. After this time, registrations will be based on space availability.  A full refund, less a $75 administrative fee will be given for cancellations made in writing 31+ days prior to the seminar date by emailing RegistrationInfo@nigp.org. No refunds are given for cancellations received within 24 hours of the seminar start date. There are no refunds for no-shows. If the seminar is cancelled for any reason, NIGP's liability is limited to the registration fee only.  

Attendee substitutions within the same agency may be done at any time with email notification to NIGP. If attending via scholarship, please provide documentation verifying the scholarship issuer's name and contact information in lieu of payment information.