Competency Module: Protests and Appeals

In order to successfully earn a digital badge, learners must:

• Create a protest procedure.
• Identify the most common causes of protests.
• Process and respond to protests appropriately.
• Determine the sustainability of a protest and respond appropriately.
• Develop solutions to prevent a recurrence of the protest conditions.

This offering is targeted to individuals who meet or exceed the following professional demographics:  

• Mid-level public procurement and central warehouse professionals who serve as senior buyers, managers, directors, or equivalent functions within their respective entities.   

• Non-procurement managers and supervisors who either provide procurement functions that support entity programs under delegated authority, or who already have a good understanding of basic procurement principles but wish to get more in-depth, hands-on training.   

• Professionals who are employed by local governing entities and special authorities (such as K-12 and higher education, publicly owned utilities, transportation providers, and other publicly funded or created entities) who either serve within or manage the procurement function.  

• Supplier managers and supervisors seeking to understand the public procurement function from a more in-depth holistic level, including the policies, standards, and procedures by which public entities must function.