P12327 Appendix A - Scope of Work.pdf

The document is a Request for Proposal (RFP) for Ridesharing Services in partnership with Spokane County to launch a Pilot Project providing free rides to court-related appointments for individuals involved with the criminal court system. The project aims to remove barriers for low-income individuals, increase court appearance rates, and enhance system efficiency. The Pilot Project is expected to run until December 2022 or until grant funds expire, with the possibility of renewal based on funding availability and service success. The budget allocated is $50,000 through December 2022. The estimated level of usage is 200-300 ride requests per day. The service area includes Spokane County and the Spokane Reservation. Requirements for vendors include a software application/platform for scheduling, dispatch, and user interface, data collection and reporting capabilities, qualified drivers and vehicles, infrastructure for invoicing, safe and respectful service, real-time services for court appointments and jail releasing, options for individuals without smartphones or needing accessibility accommodations, scalability based on demand, and adherence to COVID-19 public health requirements.