NSITE DOCUMENT

Executed Contract.pdf

  • Library: Purchissues
  • Year Created: 2015
  • File Type: PDF
The document is a Contract for Telephonic Interpretation Services between Propio Language Services, LLC and the State of Indiana. It outlines the performance metrics that the Contractor must meet, including language identification, start of services, interpreter availability, and agency survey results. The contract specifies the process for monitoring and reporting these metrics on a quarterly basis. Additionally, it details the Corrective Action Plan process in case of performance issues and the potential consequences for not meeting the required standards. The contract also highlights the approval process involving the Department of Administration, State Budget Agency, and the Office of the Attorney General before becoming binding.
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