Information Systems Assessment Services Q1102.doc

The document is a Request for Proposals (RFP) from Knoxville's Community Development Corporation (KCDC) for an Information Systems Assessment. The RFP outlines the background and intent of KCDC, confidentiality requirements, evaluation criteria, general instructions, insurance requirements, ownership of documents, questions submission process, scope of work, assumptions, dates, and deliverables. The purpose of the assessment is to identify strengths, weaknesses, opportunities, and threats in KCDC's information systems, improve technology effectiveness and efficiency, enhance customer satisfaction, minimize costs, and maximize return on investment. The document also details the criteria for evaluating proposals, including cost, work plan, firm's experience, personnel qualifications, and the process for awarding the contract. Additionally, it specifies insurance requirements, ownership of documents, and the deliverables expected upon completion of the assessment.