Vendor Performance Evaluation1.doc

The document is a vendor performance evaluation form for supplies and services, including construction and professional services. It is used to report vendor performance, whether positive or negative, for deliveries of supplies or services. The form must be completed by the designated person responsible for accepting the supplies or services. It includes evaluation criteria such as supplies delivered/work performed on schedule, condition of delivered supplies, quality of deliveries/work performance, adherence to specifications/statement of work, resolution of problems/customer complaints, working relationship with City staff/public sector, service call response time, and overall compliance with contract requirements. The form also provides definitions for outstanding, excellent, satisfactory, and unsatisfactory performance. Additionally, it outlines the submission process, including sending the signed form to the Procurement Services Office. If any area is marked as unsatisfactory, page 2 must also be filled out with explanations/comments. The form emphasizes the importance of timely submission, especially for City contracts, as past performance is considered for future contracts.