RFP Survey Template.docx

The document outlines detailed instructions on how to prepare and send performance surveys to evaluate the past performance of a firm submitting a proposal package. It specifies that surveys should be sent to past customers directly, with information required for each customer such as client name, contact details, project details, and cost of services. The survey questionnaire includes criteria to rate the firm's performance on a scale of 1 to 10 in various areas like cost management, project schedule adherence, work quality, professionalism, communication, issue resolution, and overall client satisfaction. The firm is responsible for ensuring all references/surveys are included in their submission, and Polk County Procurement may contact references for additional information if needed.