RFP 13-535 EMS Billing solicitation doc & addendums.doc

The document is a Request for Proposal (RFP) issued by Polk County for Emergency Medical Services (EMS) Billing Services. It outlines the scope of services required, such as general billing and collection services for emergency and non-emergency medical transportation. The RFP specifies various requirements for the Proposer, including initiating bills promptly, using specific electronic patient care software, billing different payers, handling delinquent accounts, providing patient access to billing information, and offering customer service. The agreement is set for seven years, with specific provisions for billing incidents. The submission guidelines are detailed, emphasizing concise responses addressing the RFP issues in a specific order within a three-ring binder. The RFP also includes tabs for introduction, approach to the project, and experience and expertise, requiring resumes of key employees and references from similar governmental clients.