Purchasing Survey 2016.docx

The document is a Customer Satisfaction Survey from the Purchasing & Contracts department requesting feedback based on the past year, specifically 2015. The survey includes questions about the performance of the purchasing team, meeting project deadlines, providing feedback and guidance, bid and contract processes, communication, availability of personnel, creativity and flexibility in approach, listening and assisting with solutions, and overall service levels. Customers are asked to rate their experiences as less than expected, as expected, more than expected, or consistently more or better. The survey also includes space for comments and the names of Purchasing Representatives.