NSITE DOCUMENT

RFP819GCWWCBCCS.pdf

  • Library: Purchissues
  • Year Created: 2023
  • File Type: PDF
The document is a Request for Proposal (RFP) for a contact center solution. It covers various aspects such as project management methodology, implementation process, training, documentation, support, pricing, contract terms and conditions, equal employment opportunity, subcontracting, compliance with laws and policies, small business and minority enterprise programs, living wage provisions, and the selection process and award criteria. The RFP outlines requirements for potential vendors to meet in terms of capabilities, qualifications of assigned individuals, expertise, experience, technical approach, and work plan. The document also includes details on how proposals will be evaluated and the criteria for selecting the preferred vendor.
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