Supporting Documents_P1801122.pdf

The document outlines a service agreement between Language Line Services and the customer, Florida DMS, specifically the Manatee County ECC. It includes details on billing options, custom reporting options, service options, optional training assistance and materials, interpreter appointment options, and more. The agreement covers pricing details for various services, such as electronic bills, custom reports, custom greetings, training assistance, interpreter appointments, and additional materials. It also specifies the pricing tiers for different languages and peak/non-peak hours. The document emphasizes that pricing changes will take effect on the next full monthly billing cycle and requires a signature from an authorized representative to finalize the pricing agreement.