DOCUMENT

POL - OA4 Policy & Procedures Manual Example 2002

  • YEAR CREATED: 2002
  • ENTITY TYPE: City/Township
  • TYPE OF DOCUMENT: POL - Policies/Procedures
The interoffice memorandum, dated October 16, 2002, is from Victor Kilman, the Purchasing Manager, addressed to Managing Directors, Department Heads, and Supervisors. The subject of the memorandum is the Vendor Performance Program. The purpose of the program is to ensure efficient procurement processes and measure the performance of vendors serving the City of Lubbock. The memorandum emphasizes the importance of good vendor relations and communication between the vendor community and city departments. The Vendor Performance Program is intended to be an equitable means of evaluating vendor performance and recognizing exemplary performance while also imposing sanctions on vendors who perform below the city's standards. The program aims to improve communication and ensure that the city conducts business only with high-quality vendors. The memorandum requests the participation of all departments in the program and provides attached forms for reporting vendor performance and requesting assistance in resolving poor performance. The completed forms can be submitted to the Purchasing Department via inter-office mail or fax. The memorandum concludes by inviting questions, comments, and suggestions from the recipients.
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