Description

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.

Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare’s Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.

GENERAL DESCRIPTION:

The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.  We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families, and adults we serve.  

The Purchasing Associate supports this mission by ensuring timely, cost-effective procurement, stocking, and distribution of supplies across Metrocare locations as needed. This role centralizes ordering and restocking for common workspaces, maintains accurate inventory, coordinates with vendors, and delivers supplies so clinical and administrative teams can focus on care.

HOURS OF RESPONSIBILITY:  Monday – Friday 8 am – 5 pm

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential functions listed here are representative of those that must be met to successfully perform the job.

• Intake, review, and triage supply requisitions from departments; verify approvals and funding sources per policy.

• Source items through approved contracts and preferred vendors; analyze product cost, features and delivery time to determine the best value products available.

• Maintain online retail ordering platforms and train internal staff on the online platforms as needed.

• Identify opportunities for process improvements to enhance efficiency and cost savings.

• Develop and maintain strong vendor relationships, ensuring diverse supplier engagement, competitive pricing, and adherence to government contracting requirements.

• Create purchase orders (POs) in the ERP system; obtain confirmations and track order status through delivery.

• Receive, inspect, and stage deliveries; document shortages, damages, and returns.

• Perform three‑way match (requisition/PO/invoice) and work with AP to resolve invoice discrepancies and credit memos.

• Maintain organized stockrooms and supply closets across common workspaces; set and manage par levels and reorder points.

• Conduct routine cycle counts and full physical inventories; investigate variances and update system records.

• Deliver supplies to point‑of‑use areas across the Hillside Campus.

• Monitor usage trends and collaborate with requestors to standardize items and reduce waste.

• Support simple quote requests (RFQs) for low‑dollar purchases in line with policy; escalate higher‑value sourcing to leadership.

• Track and report KPIs (e.g., stockouts, order cycle time, inventory accuracy, on‑time vendor performance).

• Adhere to safety procedures; maintain Safety Data Sheets (SDS) access for applicable products; use PPE as required.

• Coordinate with Facilities, IT, and Clinic Managers for planned moves, new areas, and seasonal restocking needs.

• Provide excellent customer service to internal stakeholders; communicate delays and alternatives proactively.

• Safely operate carts/hand trucks; maintain a clean, orderly work area.

• Performs other duties as assigned.

COMPETENCIES:

The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.

• Conducts job responsibilities in accordance with ethical standards, contracts, professional standards, and applicable laws.

• Analytical skills, professional acumen, business ethics, continuous improvement mindset, problem solving, respect for confidentiality, and strong communication skills.

• Effective verbal and written communication; strong customer service orientation.

• Excellent organization skills; ability to prioritize and meet deadlines in a multi‑site environment.

• Ability to handle multiple tasks and special projects; attention to detail and accuracy.

• Able to work autonomously with minimal supervision and collaboratively as part of a team.

• Basic negotiation and vendor‑coordination skills; familiarity with inventory control concepts (par levels, cycle counting).

Requirements

EDUCATION, EXPERIENCE, LICENSES, AND CERTIFICATIONS:

• Required: High School Diploma or equivalent
• Required: 2 years of purchasing, inventory, warehouse, or administrative support experience
• Preferred: Associate’s degree or coursework in business, supply chain, or related field; 3+ years of experience in purchasing/inventory; healthcare or multi‑site environment experience.
• Preferred: Experience with an ERP/procurement system (e.g., NetSuite/Workday); experience with an online ordering platform (e.g., Amazon Business).

DRIVING REQUIRED: 

• Yes    

MATHEMATICAL SKILLS:

• Basic math skills required.

• Ability to work with reports and numbers.

• Ability to calculate moderately complex figures and accurately report activities and budgets (e.g., extended pricing, discounts, reorder points).

REASONING ABILITY:

• Ability to apply common sense understanding to carry out simple one or two-step instructions.

• Ability to deal with standardized situations with only occasional or no variables.

COMPUTER SKILLS:

• Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).

• Use Internet/SharePoint/Teams for resources and collaboration.

• Experience with an ERP/procurement system (e.g., NetSuite/Workday)

• Experience with an online ordering platform (e.g., Amazon Business)

• Operate handheld scanners and label printers.

TRAVEL:

• In county travel may be required: occasionally.

• Overnight travel required: N/A

Application Process

Benefits Information and Perks:

Metrocare couldn’t have a great employee-first culture without great benefits. That’s why we offer a competitive salary, exceptional training, and an outstanding benefits package:

• Medical/Dental/Vision

• Paid Time Off

• Paid Holidays

• Employee Assistance Program

• Retirement Plan, including employer matching

• Health Savings Account, including employer matching

• Professional Development allowance up to $2000 per year

• Bilingual Stipend – 6% of the base salary

• Many other benefits

Equal Employment Opportunity/Affirmative Action Employer
Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.

No Recruitment Agencies Please

Apply online: https://metrocareservices.wd501.myworkdayjobs.com/en-US/Metrocare_Careers/details/Purchasing-Associate_R-100526

Contact Info