ART - Purchasing Tutorial Videos 2009

The document describes the implementation of Oracle, an integrated financial accounting system, by the Polk County Board of County Commissions. As a result, end users have had to learn a new system called iProcurement for entering requisitions, receiving invoices, approving requisitions, and maintaining purchase orders. To assist users with this process, the author has developed short tutorial videos demonstrating various tasks in Oracle. These videos will be posted on the Purchasing Division's website and on "Oracle Help" for all end users to access. The videos cover tasks such as creating and approving requisitions, changing account strings, receiving requisitions, canceling requisitions, and more. The author conducted training sessions for personnel before going live with Oracle and offers monthly training for new and existing users. The creation of these tutorial videos fills an immediate need for end users who require assistance in iProcurement. By making the videos readily available, it will decrease the amount of time the author spends on troubleshooting and assisting end users. The document also mentions the automation and electronic processes implemented by the Purchasing Division, such as email solicitations, online bidding, and electronic vendor registration. The author has also started creating videos for Oracle's iSupplier module to assist suppliers in accessing their company's purchase orders, invoices, and payment information. Overall, the document highlights the importance of providing service to internal customers and the value of these tutorial videos in increasing efficiency and effectiveness in the procurement process.