ART - Practice - Strategic Business Plan 2015

The document is a strategic business plan for Maricopa County's Procurement Services department. The mission of the department is to provide innovative, cost-effective, and quality services to County Agencies through a strategic and systematic approach to procurement. The plan includes goals and targets for customer satisfaction, expenditure management, environmental sustainability standards, and records management services. The Administrative Services Program compiles cost information and performance data for comparative analyses, while the Executive Management Activity provides leadership and administrative support. The Financial Services Activity is responsible for general accounting reporting. The document also includes information on customer and employee satisfaction, outputs, demand, and efficiency.