BID - Process Servers 2012

This document is a Request for Bids (RFB) from Baltimore County for process serving services. The document provides information and requirements for prospective bidders. It states that bidders can submit questions via email and any necessary revisions will be communicated through addenda posted on the county's website. Bidders are required to acknowledge receipt of all addenda in their bids. The document emphasizes that the county assumes no responsibility for oral explanations or interpretations of the solicitation documents. The requirements section outlines that the contractor must serve legal documents in various locations including Baltimore City, District of Columbia, Maryland counties, southern Pennsylvania, Delaware, Virginia, and West Virginia. The contractor must also provide process servers and ensure that all legal documents are served at least forty days prior to the trial date. Subcontracting any part of the services requires prior authorization from Baltimore County. The document mentions that if the contractor cannot find the person to be served, the county will not be charged for those services. In such cases, a Skip Trace will be performed at no charge to the county. The contractor is also required to offer the capability of tracking the progress of the serving process through their website and provide GPS coordinates to show the server's presence at the specified address. The work schedule section states that the contractor must contact the county each workday to verify if there is a need to pick up legal documents for serving. Pickups should be done between 3:00 PM to 4:30 PM on workdays, excluding county holidays. The schedule for pickups and deliveries with other county agencies will be determined by the using agency and the contractor. The document also mentions the primary and secondary contractor scheduling, where the primary contractor is the first choice for work, but if unavailable, the county reserves the right to contact the secondary contractor. Lastly, the document includes a sample form contract attached to the solicitation. Vendors are required to submit their bid response without exceptions, and any exceptions must be submitted in writing. The county reserves the right to deem a vendor non-responsive if their exceptions alter the county's risk, liability, exposure, or the intent of the procurement. The county does not accept any vendor exceptions to the form contract after the bid response is submitted.