ART - Evaluation of Competitive Sourcing Performance work Statement Metrics 2004

The document discusses the evaluation of performance work statement (PWS) metrics in the context of competitive sourcing in the Department of Air Force. The document explains the process of dissecting and evaluating metrics in order to determine their effectiveness in meeting mission requirements. The metrics are classified into different gauge clusters based on their objectives and thresholds, which determine the aspect of the mission functions being evaluated (e.g., quality, customer satisfaction, or cost). The document provides additional information about the process of assigning metrics to the appropriate gauge cluster, aiming to align the metrics as closely as possible to the specified time. Table 12 summarizes the numbers of metrics assigned to each gauge cluster. The evaluation process involves answering 11 criteria questions for each metric line, with only those metrics passing the initial criteria being subjected to a secondary evaluation. The document provides examples of metric line evaluations and discusses the results of the evaluation process. Overall, the document aims to identify metrics that are properly designed and make recommendations for improvement.