ART - Internal Purchase Request Process Automation 2009

This document describes how the Procurement area of an agency collaborated with stakeholders to create innovative solutions and redefine the manner in which public procurement operates. The Purchasing Unit supervisor identified the need to simplify and improve the internal purchase request process. A pilot project was conducted with selected stakeholders to gather feedback and make necessary changes to the system. As additional divisions were added, specific modifications were made for each area. The new system allows for electronic submission of purchase requests, bid documents, quotes, and attachments. It has replaced the previous paper-based process and now enables immediate submission, approval from any computer, notification of urgent purchases, and electronic funding. Overall, the agency now has a simplified and professional internal purchasing system.