ART - Pareto Award Tech Section - Naperville

This document provides information about how the city's purchasing operations benefit from electronic commerce and technology integration. It mentions that the city has purchased an application to track expiration dates of insurance certificates and allows taxpayers to access the agenda for the upcoming City Council meeting on the website. Vendors are notified of relevant procurements and can download necessary documents directly from the site. The document also highlights the use of benchmarking to improve efficiency and effectiveness, as well as the collection and analysis of data to enhance operational efficiencies. The city is implementing an Electronic Document Management System and conducting a gap analysis for e-procurement. The document also mentions the use of surveys to gather feedback and improve training and services. The alignment of information technology systems to the purchasing operation's mission and vision is emphasized, along with the benefits of using the HTE system, DemandStar, and the virtual mall. The document concludes by highlighting the need for continuous improvement and self-examination in procurement operations.