ART - Survey-Procurement Department 2005

This document is a memorandum from E. Steven Taylor, the Director of the Charleston County Procurement Department, addressed to all department heads and elected officials. The purpose of the memorandum is to request their assistance in completing a performance survey to enhance the quality of customer service provided by the Procurement Department. The survey asks recipients to rate their experience with the department over the past twelve months in various areas such as employee helpfulness, accessibility and availability of staff, timely processing of procurement actions, and overall satisfaction with the service received. Recipients are asked to circle a number on a scale from 1 to 4, with 4 being excellent and 1 being poor. There is also space provided for additional comments. The completed survey is to be returned to Corine Altenhein, the Chief Financial Officer, at the specified address. The memorandum includes contact information for further inquiries and is dated April 20, 2005.