BID - Custodial Services 2008

The document is a contract agreement for citywide custodial services. It outlines the responsibilities and requirements of the contractor in terms of cleaning and maintaining various city facilities. The document includes provisions for penalties and deductions in case of nonperformance or failure to respond to complaints within specified time limits. It also mentions the need for timely billing and the submission of monthly invoices. The document further discusses liquidated damages for failure to respond to problems referred by the city's project manager. It specifies deductions for major and minor problems, nonperformance, and continued compliance failures. The document also mentions the requirement for a notice to proceed conference, where the contractor will meet with the city's project manager to discuss scheduling and administration of work. It states that the contractor's project manager should be available on a weekly basis and should have the capability to receive complaints promptly. The document also mentions inspections, monthly meetings, and deliverables that the contractor needs to submit, including work schedules, employee schedules, safety programs, training documentation, and insurance certificates. Additionally, the document provides specific instructions for custodial tasks, such as replacing trash receptacle plastic liners when dirty, wet, or torn, and transporting them as needed. Finally, the document includes task performance standards for custodial crews, specifying daily and periodic tasks to be performed in each building.