The document is a letter addressed to the sales manager of Ben E. Keith, a company that provides services to Ector County. The letter states that Ector County has been experiencing problems with the services provided by Ben E. Keith, specifically with the local representative and deliveries of bid/ordered products. These problems have required the cooks to make emergency changes to their monthly menus. Despite efforts to resolve the issues, the problems have escalated rather than decreased. Ector County personnel will be having a meeting to discuss the situation and will inform Ben E. Keith of the results. The document also includes an agenda for the meeting, as well as a mailing list for bids related to meat and cheese products. Additionally, there is a section that outlines the costs incurred prior to the bidding process.