Competency Module: Contract Management and Performance
Course

Competency Module: Contract Management and Performance

  • Date: 04/21/2025 - 04/22/2025
  • Start Time: 8:00 AM Eastern Time
  • End Time: 5:00 PM Eastern Time
  • Instructor: Ms. Carolyn L. Everett, CPPO, CPPB
    Ms. Carolyn L. Everett, CPPO, CPPB
    Phone: 859-329-1068Fax: 502-573-2215

    Professional Certification(s) obtained: CPPO, CPPB


    Experience: Carolyn retired from Commonwealth of Kentucky’s Finance and Administration Cabinet, Division of Engineering & Contract Administration (DECA), where she served a Strategic Procurement Specialist III.


    > With over 29 years of experience, she has held a variety of positions in both the private and public sectors. Carolyn started her formal procurement career in the private sector, purchasing IT hardware, software, and paper goods for manufacturing plants, including Whirlpool Corporation. Later, she took a public procurement position at the Cabinet for Health & Family Services (CHFS), where she began as Administrative Secretary to the Branch Manager of the Procurement Dept. There, she moved through the ranks of Purchasing Officer I, II, III, Purchasing Agent I, and Internal Policy Analyst II, conducting complex Request For Proposals (RFPs) for Child Support, Food Stamps, Medicaid, IT technology, maintenance agreements, copiers, cell phones, etc. She also conducted solicitations for construction projects, equipment, maintenance, repairs, and Capital projects for the various State agencies, as well as the Kentucky universities and Department of Military Affairs.


    Carolyn is a long time member and served as Chapter President for the Kentucky Public Procurement Association (KPPA) and serves on the Forum Committee for NIGP




    NIGP Courses / Topics:
    Contract Administration
    Contracting for Construction Services
    CPPO PREP
    CPPB PREP
    Developing and Managing Requests for Proposals
    Introduction to Public Procurement
  • Level: Foundation
  • Format: Virtual Instructor-Led
  • Contact Hours: 17
  • CEUs: 1.7
Contract management and performance are crucial in public procurement, ensuring entities' needs are met through enforceable contracts. NIGP’s Competency Module: Contract Management and Performance is a comprehensive learning experience, focusing on skills like stakeholder management, contract administration, and legal clauses. This course equips professionals to excel in managing supplier relationships and fulfilling contractual obligations effectively. Mastering these competencies is key to advancing in the dynamic field of public procurement and contributing significantly to organizational success.

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Registration is currently unavailable for this course.

Please contact Customer Care at customercare@nigp.org


Objectives

In order to successfully earn a digital badge, learners must:

  • Ensure all of the required duties and tasks, along with applicable legal clauses, are included in the final contract by consulting with end users and legal staff as required.
  • Identify the roles and responsibilities of contract administration team members.
  • Ensure that all parties involved in a contract are meeting identified deliverables, payment milestones, and terms as specified in the contract.
  • Promote enhanced supplier relationship management through consistent, intentional, and effective communication.
  • Describe how to create or customize terms and conditions in a contract to meet the needs of the entity.

Intended Audience

This offering is targeted to individuals who meet or exceed the following professional demographics:  

  • Entry-level public procurement and central warehouse professionals who serve as assistants, coordinators, buyers, or equivalent functions within their respective entities.   

  • Non-procurement managers and supervisors who are responsible for either the procurement function or staff who provide procurement functions under delegated authority.   

  • Professionals who are employed by governing entities and special authorities (such as K-12 and higher education, publicly-owned utilities, transportation providers, and other publicly-funded or created organizations) that either serve within or manage the procurement function.  

  • Suppliers or representatives of suppliers seeking to understand the public procurement function from a holistic level, including the policies, standards, and procedures by which public entities must function.  


Completion Requirements

In order to successfully complete the NIGP Competency Module, learners must:
  • Attend and participate in the entirety of the instructional event.
  • Complete the post-course evaluation survey available in Aspire.
  • Complete the final assessment examination with a score of 82% or higher.
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Miscellaneous

Payment Information

  • Register online with credit card
  • Register online and upload a Purchase Order
  • Register by fax and download the print & fax form

*FORM OF PAYMENT MUST ACCOMPANY REGISTRATION FORM FOR ORDER TO BE PROCESSED

Methods of Payment Accepted: Check (make checks payable to NIGP), Purchase Orders (via print and fax form or online), and Credit Cards (Master Card, Visa, and American Express).

If paying by check, please make check payable to NIGP and send payment to:
NIGP, Attn: Seminar Registration
12007 Sunrise Valley Drive, Suite 110
Reston, VA 20191


Sessions

Cancellation Policy

Registration and payment must be received 24 hours prior to the course start date. After this time, registrations will be based on space availability.  A full refund, less a $75 administrative fee will be given for cancellations made in writing 31+ days prior to the seminar date by emailing RegistrationInfo@nigp.org. No refunds are given for cancellations received within 24 hours of the seminar start date. There are no refunds for no-shows. If the seminar is cancelled for any reason, NIGP's liability is limited to the registration fee only.  

Attendee substitutions within the same agency may be done at any time with email notification to NIGP. If attending via scholarship, please provide documentation verifying the scholarship issuer's name and contact information in lieu of payment information. 

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Competency Module: Contract Management and Performance

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