This document is a request for bid from a company to provide products and services to the City. The document specifies that the company must have experience in providing the specified products and services. It also mentions that the staff members who will be performing the services should have a certain level of training and experience. The document further requests the company to provide references of previous and current customers who can vouch for their ability to perform the required services. By providing these references, the company agrees that neither the City nor the clients referenced will have any liability regarding the provision of such references or the City's use of them in making selections for the bid. The document includes a checkbox for the company to agree to this condition.