Procurement Process and Business Consultant

  • Company: Virginia Tech
  • Location: Blacksburg, Virginia 24060 USA
  • Salary:
  • Date Posted: May 12, 2022


The objective of the Procurement Process and Business Consultant is to assist Virginia Tech's departments and end users with all IT procurement processes and systems. The successful candidate will serve as a specialized customer service representative for IT Procurement and Licensing Solutions. They will assist end users with navigating processes for new software review requests and associated workflow, searching Cobblestone contract management system and identifying existing software agreements or need for additional reviews due to new or changes in use case. Perform research and analysis to identify road blocks or delays in order to advance reviews and save processing time. Use of best business practices to continuously improve performance, compliance, efficiency and effectiveness are ongoing. The role of Procurement Process and Business Consultant requires customer service skills and experience with active listening, problem-solving, and communication in support of approximately 133 individual campus offices and staff.


Required Qualifications:

  • Strong verbal and written communication skills
  • True desire to satisfy the needs of others in a fast-paced environment
  • Ability to interact with all customers, both internal and external, effectively with tact and diplomacy
  • Demonstrated analytical, planning, and time management skills
  • Ability to work independently and as part of a diverse team
  • Analytical thinking and problem identification and resolution skills
  • Strong attention to detail

Preferred Qualifications:

  • Working knowledge of Jaggaer/HokieMart purchasing module functionality
  • Procurement experience in a higher education environment
  • Working knowledge of Cobblestone Contract Management System
  • Working knowledge of ServiceNow ticketing system
  • Working knowledge of university policies and procedures

Application Process

Application can be submitted online via -

Contact Info

Name: Jerri Kemp
Phone: 540-231-9517