Objectives and Intended Outcomes

Upon successful completion of this course participants will be able to:

  • List the step of problem solving
  • Discuss techniques for developing creative solutions
  • List the five steps for effective decision making

Intended Audience

Purchasing officials involved with problem solving issues. 


In the information age, the true challenge is creating unique solutions to old and new problems. In this seminar, attendees will learn a process for solving problems creatively. You can apply this process in your work and personal life. Learn how to awaken the hidden creative energy in all of us and how to get others to buy into new ideas. There is a role for experts and a time for fools. Learn the questions to ask at each step in the process. This is an interactive class full of ideas, practical tips and fun.

Course Outline

  • The five steps of effective problem solving
  • How to recognize and remove barriers to effective problem solving
  • Techniques for developing creative solutions
  • The five steps for effective decision making
  • How to develop effective decision thinking
  • How to determine and deal with decision risk


1 Day Course

Textbook provided

Key 7
Back to Top