Protests: Managing Options for Positive Results

Accredited Icon    CH Classroom 7.5 IconCEUs 0.8UPPCC Domain 2 Alignment

Objectives and Intended Outcomes

Upon successful completion of this course participants will be able to:

  • Identify the causes of protests 
  • Describe tools and strategies that help reduce the probability of a successful protest 
  • Describe the process for responding to a protest

Intended Audience

Intended for all public procurement professionals who develop solicitations and award contracts.




Protests are all too common; they take time and can be expensive. This course examines why they happen and offers tools and strategies to reduce their occurrence and what to do when a protest is received.

Course Outline

Part 1

  • The Importance of Ethics
  • Definition of a Protest 
  • Why offerors protest 
  • What offerors protest 

Part 3

  • Tools to develop a well-written solicitation
  • Internal and external strategies
  • Debriefing
  • Politics and protests
  • The importance of professionalism
  • Alternative Dispute Resolution (ADR)
  • Protest bonds
  • Learning from other entities

Part 2:

  • Considerations for developing a protest procedure 
  • References for protest policies and procedures
  • What to do when a protest is received
  • Late protests
  • After a protest
  • Pros and cons of a protest


1 Day Course

Textbook provided

Requirements of Participants to Receive Certificate of Completion

  • Attendance at the entire course is mandatory. NIGP does not issue partial CEU credits or contact hours.
  • In order to receive credit for the course, participants must pass a final assessment
  • A course evaluation must be completed prior to the completion of the course.
  • Students will receive the Certificate of Completion after completing the final assessment and course evaluation.

NIGP’s complete Continuing Education Units (CEU) Policy Statement

Key 3 - All Contact Hours, CEUs and Accredited

UPPCC Domain Alignment

Domains Key

NIGP is authorized by IACET to offer CEU Credits for this program. To learn more about IACET and CEU Credits, visit  

The instructor has no proprietary interest in the development or marketing of this seminar and no financial interest in NIGP.

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