Objectives and Intended Outcomes
Upon successful completion of this course participants will be able to:
- Develop an appropriate mission statement for a purchase
- Develop and structure a statement of work designed for performance results.
- Develop a contract written for performance results.
- Develop results-based metrics for a contract.
Intended for all public procurement professionals
An agreement should be more than the purchase of goods and services — it should ensure that the best results are achieved by the end user. Performance results can be embedded into a contract that articulates the desired outcomes and produces improved results. This course aims to explain the difference between the purchasing of goods and services versus the purchasing of performance results and how this crucial difference can be used to develop tools and techniques to improve contracts and supplier performance.