Objectives and Intended Outcomes
Upon successful completion of this course participants will be able to:
- Justify the use of ADR as a means of conflict resolution
- Evaluate dispute situations to determine if ADR is an appropriate means of resolution.
- Select the appropriate ADR approach for a particular situation.
- Modify solicitation and contract language appropriately to allow for ADR as a means of conflict resolution.
- Describe the steps required to set up a successful ADR program in an agency.
- Describe the ethical issues involved in ADR.
Intended for procurement supervisors, managers and senior buyers, attorneys, project managers, internal clients, engineers and contract officers
Traditionally contract disputes have been resolved either through the government dispute process or through litigation. This course examines other approaches collectively known as “alternative dispute resolution” (ADR), overviewing the long history of ADR, the elements of ADR, and its advantages and disadvantages. The four major ADR approaches ― negotiation, mediation, arbitration and mini-trial ― are each described in terms of their processes, procedures and appropriate uses. The course will address the role of ethics in the use of ADR. It will also consider how to establish an ADR program in an agency and how to build ADR language into solicitations and contracts. Practical examples, discussion, group exercises and case studies will be used throughout the course.