Key 3 - All Contact Hours, CEUs and Accredited

UPPCC Domain Alignment

Domains Key

NIGP is authorized by IACET to offer CEU Credits for this program. To learn more about IACET and CEU Credits, visit  

The instructor has no proprietary interest in the development or marketing of this seminar and no financial interest in NIGP.

Objectives and Intended Outcomes

Upon successful completion of this course participants will be able to:

  • Justify the use of ADR as a means of conflict resolution
  • Evaluate dispute situations to determine if ADR is an appropriate means of resolution.
  • Select the appropriate ADR approach for a particular situation. 
  • Modify solicitation and contract language appropriately to allow for ADR as a means of conflict resolution.
  • Describe the steps required to set up a successful ADR program in an agency. 
  • Describe the ethical issues involved in ADR. 

Intended Audience

Intended for ​procurement supervisors, managers and senior buyers, attorneys, project managers, internal clients, engineers and contract officers 




Traditionally contract disputes have been resolved either through the government dispute process or through litigation. This course examines other approaches collectively known as “alternative dispute resolution” (ADR), overviewing the long history of ADR, the elements of ADR, and its advantages and disadvantages. The four major ADR approaches ― negotiation, mediation, arbitration and mini-trial ― are each described in terms of their processes, procedures and appropriate uses.  The course will address the role of ethics in the use of ADR. It will also consider how to establish an ADR program in an agency and how to build ADR language into solicitations and contracts. Practical examples, discussion, group exercises and case studies will be used throughout the course.

Course Outline

Day ​1

  • Pre-test
  • Introduction to ADR
    • ADR definition and scope
    • History of ADR
  • Why use ADR
  • Advantages and disadvantages – What’s in it for Purchasing?
    • ADR vs. litigation and expected results
    • Current use / popularity of ADR
  • Disputes appropriate for use of ADR
  • ADR approaches, advantages and disadvantages of each, role of legal counsel
    • Negotiation
    • Mediation​
    • Arbitration
    • Mini-trial​
    • Other

Day ​2:

  • Selecting the appropriate ADR approach to fit the dispute
  • Starting an ADR program in an agency
  • Incorporating ADR into contracts
  • Ethics in ADR



2 Day Course

Textbook provided

Requirements of Participants to Receive Certificate of Completion

  • Attendance at the entire course is mandatory. NIGP does not issue partial CEU credits or contact hours.
  • In order to receive credit for the course, participants must pass a final assessment
  • A course evaluation must be completed prior to the completion of the course.
  • Students will receive the Certificate of Completion after completing the final assessment and course evaluation.

NIGP’s complete Continuing Education Units (CEU) Policy Statement

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