Course

Competency Module: Management: Protests and Appeals

  • Date: 04/04/2023
  • Start Time: 8:00 AM Eastern Time
  • End Time: 5:00 PM Eastern Time
  • Instructor: Ms. Lourdes ( Maria de Lourdes) Coss, NIGP-CPP, CPPO
    Ms. Lourdes ( Maria de Lourdes) Coss, NIGP-CPP, CPPO
    Lourdes Coss, MPA, CPPO - is the author of “Procurement Methods: Effective Techniques;” a certified John Maxwell Team Coach, Speaker, Teacher, and Trainer. She's also certified to train and consult on D.I.S.C. Personality Assessment Tool. Lourdes is an accomplished procurement professional with approximately 30 years of experience, 17 of which were leading procurement transformations in large organizations. Lourdes held Chief Procurement Officer and executive level positions in major public organizations, such as: City of Chicago, University of Illinois at Chicago, Public Building Commission of Chicago, Cook County, and City of Houston; and is now working with Canon Solutions America as a subject matter expert for government. She continues to add value to public entities through consulting, training, and as an NIGP instructor. Lourdes led transformative changes in various agencies leading to savings in excess of $150 Million, higher personnel credentials; and transition to strategic/value add operations. She authored and implemented the procurement code for the City of Houston and participated in the development of and implemented the procurement code for Cook County. Achievements include: national awards for operational excellence, cost savings, 2016 Spirit of NIGP, and 2018 NIGP Integrity Award. Lourdes also held positions on various Boards, including NIGP. She graduated magna cum laude from the University of Puerto Rico and received her MPA from Florida State University.
    , Mr. Kirk W. Buffington, NIGP-CPP, CPPO, C.P.M., CPFIM, MBA
    Mr. Kirk W. Buffington, NIGP-CPP, CPPO, C.P.M., CPFIM, MBA
    Professional Certification(s) obtained: CPPO, C.P.M. Experience: Kirk Buffington, C.P.M. is the Director of Finance for the City of Fort Lauderdale, Florida – a position he has held since 2014. He brings 19 years of procurement experience to the profession – including 17 years in public procurement for Florida municipal and county governments. Kirk holds a Bachelor's Degree in Business from Florida State University and a Master's Degree in Business Administration with a major in Logistics and Materials Management from Webster University. In service to NIGP Chapters, Kirk has held membership in the Central Florida Chapter of NIGP since 1993 and in the Southeast Florida Chapter since 1995. He has served as the Southeast Florida Chapter Vice President and was the President for two years. Kirk is a Certified NIGP Instructor and served as the President of the National Institute of Governmental Purchasing, Inc. in 2008-2009. In service to the profession, Kirk has also held numerous leadership positions within the Florida Association of Public Procurement Officials (FAPPO) and as its President in 2001. He was also a member of the Local Planning Committee for the 1997 NIGP Forum in Fort Lauderdale.
  • Level: Management
  • Format: Virtual Instructor-Led
  • Contact Hours: 8
  • CEUs: 0.8

This course provides guidance on developing strategies to address and prevent issues related to supplier protests. While doing everything possible to avoid protests, procurement professionals must uphold certain rules and standards that can occasionally lead to protests. Protests are often delicate situations that require appropriate responses and cautious actions. The burden of judgement and accountability often falls on procurement leaders. For this reason, it is imperative for procurement leaders to understand how to manage a team during a protest. Procurement leaders are responsible for ensuring that all procedures are followed during a protest and strategies are in place to prevent protests.

Pricing:
PriceCostBeginsEnds
Pilot Pricing: Competency Module: Management: Protests and Appeals (Member: Standard)$260.00 03/29/2023
Pilot Pricing: Competency Module: Management: Protests and Appeals (Non-Member: Standard)$340.00 03/29/2023
Pilot Pricing: Competency Module: Management: Protests and Appeals (Member: Standard) $260.00
Pilot Pricing: Competency Module: Management: Protests and Appeals (Non-Member: Standard) $340.00
(prices valid until Mar 29, 2023)
Spots available: 24

Objectives

In order to successfully earn a digital badge, learners must:

  • Create a protest procedure.
  • Identify the most common causes of protests.
  • Process and respond to protests appropriately.
  • Determine the sustainability of a protest and respond appropriately.
  • Develop solutions to prevent a recurrence of the protest conditions.

Intended Audience

This offering is targeted to individuals who meet or exceed the following professional demographics:  

  • Senior-level public procurement professionals and senior-level central warehouse professionals who already have an in-depth knowledge of public procurement and handle or manage high-level, complex procurements for their respective entities.   

  • Professionals who are employed by governing entities and special authorities (such as K-12 and higher education, publicly-owned utilities, transportation providers, and other publicly-funded or created entities) who direct procurement operations and establish procurement policies.


Completion Requirements

In order to successfully complete the NIGP Competency Module, learners must:
  • Attend and participate in the entirety of the instructional event (including pre-work).
  • Complete the post-course evaluation survey available in Aspire.
  • Complete the final assessment examination.
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Miscellaneous

Length

  • 1 Day Virtual Course 

Payment Information

  • Register online with credit card
  • Register online and upload a Purchase Order
  • Register by fax and download the print & fax form

*FORM OF PAYMENT MUST ACCOMPANY REGISTRATION FORM FOR ORDER TO BE PROCESSED

Methods of Payment Accepted: Check (make checks payable to NIGP), Purchase Orders (via print and fax form or online), and Credit Cards (Master Card, Visa, and American Express).

If paying by check, please make check payable to NIGP and send payment to:
NIGP, Attn: Seminar Registration
2411 Dulles Corner Park, Suite 350
Herndon, VA 20171


Sessions

Cancellation Policy

Registration and payment must be received 24 hours prior to the course start date. After this time, registrations will be based on space availability.  A full refund, less a $75 administrative fee will be given for cancellations made in writing 31+ days prior to the seminar date by emailing RegistrationInfo@nigp.org. No refunds are given for cancellations received within 24 hours of the seminar start date. There are no refunds for no-shows. If the seminar is cancelled for any reason, NIGP's liability is limited to the registration fee only.  

Attendee substitutions within the same agency may be done at any time with email notification to NIGP. If attending via scholarship, please provide documentation verifying the scholarship issuer's name and contact information in lieu of payment information. 

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Competency Module: Management: Protests and Appeals

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