Overview
The Global Best Practices on Performance Measures and Performance Metrics establish that a best practice entity should have a performance measurement system and data by which to assesses progress of how any entity is performing in various areas of procurement. These practices speak to the "what", "how" and "why" of analyzing an entity's performance. So as an entity prepares for, executes and analyzes the results of these practices, how do they determine whether their outcome is "best practice", in alignment with comparable peers or in need of improvement?What You'll Learn
2. Discuss the manner in which measures and metrics should be established and applied from both an industry perspective as well as an entity perspective.
3. Examine and analyze results of the NIGP Consulting benchmark project against session discussion and specific entity measurements.
Presenter Bio(s)
Marcheta Gillespie, FNIGP, CPPO, NIGP-CPP, CPPB, C.P.M., CPM, is a dynamic international speaker, professional consultant, and trainer. For over 32 years, Marcheta has served as an experienced thought-leader, advocate, and volunteer leader in the procurement profession. As the former Chief Procurement Officer at the City of Tucson, Marcheta led one of country’s most highly acclaimed procurement organizations. Retired from government service, Marcheta now serves as President of NIGP Code & Consulting, working with public and private industry to transform their procurement operations. Marcheta is the 2019 Albert H. Hall recipient and 2017 Distinguished Service Award recipient, the highest honors bestowed upon individuals by NIGP. Marcheta is a former Chair of the UPPCC Governing Board, Former President of NIGP and served on the NIGP Board of Directors for 10 years. She now serves on the NIGP Business Council and Chairs the NIGP Mentorship Committee. Marcheta has spoken at hundreds of international, national and regional events and authored numerous published works in the profession.
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