Course

Competency Module: Communication Strategies

Name: Competency Module: Communication Strategies
Author: NIGP

Date: 06/12/2024
Start Time: 1:00 PM Eastern Time
End Time: 5:00 PM Eastern Time
Instructor: Ms. Lourdes Coss, NIGP-CPP, CPPO, MPA
Ms. Lourdes Coss, NIGP-CPP, CPPO, MPA
lourdes.coss1@gmail.com — Phone: 312-927-3490
Lourdes Coss, MPA, CPPO - is the author of “Procurement Methods: Effective Techniques;” a certified John Maxwell Team Coach, Speaker, Teacher, and Trainer. She's also certified to train and consult on D.I.S.C. Personality Assessment Tool. Lourdes is an accomplished procurement professional with approximately 30 years of experience, 17 of which were leading procurement transformations in large organizations. Lourdes held Chief Procurement Officer and executive level positions in major public organizations, such as: City of Chicago, University of Illinois at Chicago, Public Building Commission of Chicago, Cook County, and City of Houston; and is now working with Canon Solutions America as a subject matter expert for government. She continues to add value to public entities through consulting, training, and as an NIGP instructor. Lourdes led transformative changes in various agencies leading to savings in excess of $150 Million, higher personnel credentials; and transition to strategic/value add operations. She authored and implemented the procurement code for the City of Houston and participated in the development of and implemented the procurement code for Cook County. Achievements include: national awards for operational excellence, cost savings, 2016 Spirit of NIGP, and 2018 NIGP Integrity Award. Lourdes also held positions on various Boards, including NIGP. She graduated magna cum laude from the University of Puerto Rico and received her MPA from Florida State University.
Level: Foundation
Format: Virtual Instructor-Led
Contact Hours: 4
CEUs: 0.4

Focus Areas:

Leadership
Communication Strategies

Developing effective communication strategies for different audiences is crucial in personal growth. NIGPs Competency Module: Communication Strategies offers an activity-based learning experience where learners can develop these skills. This class focuses on recognizing different personality styles and identifying communication strategies based on these styles. Enhancing these skills will not only benefit individuals in their personal lives but also in their professional careers as procurement experts.

Pricing:

Competency Module: Communication Strategies (Member: Standard) $165.00
Competency Module: Communication Strategies (Non-Member: Standard) $265.00
(prices valid until Jun 11, 2024)

Spots available: 17

Objectives

In order to successfully earn a digital badge, learners must:

Develop effective communication strategies that for different audiences.
Recognize different personality styles.
Identify communication strategies based on personality styles.

Intended Audience

This offering is targeted to individuals who meet or exceed the following professional demographics: 

Entry-level public procurement and central warehouse professionals who serve as assistants, coordinators, buyers, or equivalent functions within their respective entities.

Non-procurement managers and supervisors who are responsible for either the procurement function or staff who provide procurement functions under delegated authority.  
Professionals who are employed by governing entities and special authorities (such as K-12 and higher education, publicly-owned utilities, transportation providers, and other publicly-funded or created organizations) that either serve within or manage the procurement function. 
Suppliers or representatives of suppliers seeking to understand the public procurement function from a holistic level, including the policies, standards, and procedures by which public entities must function.

Completion Requirements

In order to successfully complete the NIGP Competency Module, learners must:

Attend and participate in the entirety of the instructional event.
Complete the post-course evaluation survey available in Aspire.
Complete the final assessment examination with a score of 80% or higher.

Miscellaneous

Payment Information

Register online with credit card
Register online and upload a Purchase Order
Register by fax and download the print & fax form

*FORM OF PAYMENT MUST ACCOMPANY REGISTRATION FORM FOR ORDER TO BE PROCESSED

Methods of Payment Accepted: Check (make checks payable to NIGP), Purchase Orders (via print and fax form or online), and Credit Cards (Master Card, Visa, and American Express).

If paying by check, please make check payable to NIGP and send payment to:
NIGP, Attn: Seminar Registration
440 Monticello Avenue Suite 1802
PMB 63452
Norfolk, VA 23510

Sessions

June 12, 2024

Competency Module: Communication Strategies

June 12, 2024
Competency Module: Communication Strategies

Cancellation Policy

Registration and payment must be received 24 hours prior to the course start date. After this time, registrations will be based on space availability.  A full refund, less a $75 administrative fee will be given for cancellations made in writing 31+ days prior to the seminar date by emailing RegistrationInfo@nigp.org. No refunds are given for cancellations received within 24 hours of the seminar start date. There are no refunds for no-shows. If the seminar is cancelled for any reason, NIGP's liability is limited to the registration fee only.

Attendee substitutions within the same agency may be done at any time with email notification to NIGP. If attending via scholarship, please provide documentation verifying the scholarship issuer's name and contact information in lieu of payment information.

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