Email our PASS Survey to find out!
Today, more than ever, it is important for us to measure our performance with our customers. We want to know how we are doing – where we are successful and where we can improve. One of the most expedient and effective methods is to utilize a survey.
NIGP is pleased to provide a Public Agency Satisfaction Survey (PASS – Customer) through its Professional Services Program. This survey measures internal customer, or client satisfaction with a procurement department’s service and support.
Survey pricing includes a Summary Report (PDF) and a Detailed Report (EXCEL) and is based on the number of email invitations the customer would like sent out.
Depending upon the membership category, by joining NIGP, entities can realize a savings for the survey and gain the benefits of NIGP membership.