Protests: Managing Options for Positive Results

Jul 8, 2015, 17:28 PM
These educational activities meet UPPCC’s criteria for 'Continuing Education – Accredited'

Protests: Managing Options for Positive Results

Duration: 1-Day Course

**Check the Course Catalog for required attendee minimums

Contact hours: 8 hours

CEU Units*: 0.8


Instructor: NIGP Certified Instructor Team Member

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1 day courses:

Standard pricing:

Institute Members - $305

Non-Members - $405

** Receive a $25 early registration discount by registering 60 or more days in advance of the course.  A late fee of $50 will be assessed for those registrations received within 30 days of the course.


General Description:

Protests are all too common; they take time and can be expensive. This course examines why they happen and offers tools and strategies to reduce their occurrence and what to do when a protest is received.


Intended Audience

All public procurement professionals who develop solicitations and award contracts.





Course Objective and Intended Outcomes

Upon successful completion of this course participants will be able to:
  •  Identify the causes of protests 
  •  Describe tools and strategies that help reduce the probability of a successful protest 
  •  Describe the process for responding to a protest


Course Outline:

  •  Part 1: Setting the stage
    •  The Importance of Ethics
    •  Definition of a Protest 
    •  Why offerors protest 
    •  What offerors protest 
    •  Part 2: Protest procedures 
      •  Considerations for developing a protest procedure 
      •  References for protest policies and procedures
      •  What to do when a protest is received
      •  Late protests
      • After a protest
      • Pros and cons of a protest
      • Part 3: Tools and strategies
        • Tools to develop a well-written solicitation
        • Internal and external strategies
        • Debriefing
        • Politics and protests
        • The importance of professionalism
        • Alternative Dispute Resolution (ADR)
        • Protest bonds
        • Learning from other entities
        • Final assessment

        **CEU units for this workshop are granted through NIGP, which is authorized by the International Association for Continuing Education and Training (IACET), to offer courses for CEU units. To learn more about IACET and CEUs, visit


        Requirements of Participants to receive CEU units

        Attendance at the entire course is required. A sign-in sheet will be available each day the class is in session. Daily sign-in is mandatory to be eligible to earn CEU units. 
        Active participation in all case studies, discussion and exercises. NIGP will not issue partial CEU units. An evaluation form must be completed and returned to the site coordinator prior to the completion of the course. 


        For NIGP’s complete Continuing Education Units (CEU) Policy Statement click here.


        NIGP Course Cancellation Policy

        Registration and payment must be received 30 days prior to the seminar start date. After this time, registrations will be based on space availability.  A full refund, less a $75 administrative fee will be given for cancellations made in writing 31+ days prior to the seminar date by emailing No refunds are given for cancellations received within 30 days of the seminar start date. There are no refunds for no-shows. If the seminar is cancelled for any reason, NIGP's liability is limited to the registration fee only.

        Attendee substitutions within the same agency may be done at any time with email notification to NIGP. If attending via scholarship, please provide documentation verifying the scholarship issuer’s name and contact information in lieu of payment information.

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