Alternative Dispute Resolution

Jul 8, 2015, 17:28 PM
These educational activities meet UPPCC’s criteria for 'Continuing Education – Accredited'

Alternative Dispute Resolution

Duration:  2-Day Course

**Check the Course Catalog for required attendee minimums

Contact hours: 16 hours
CEU Units*:  1.5

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2 day courses:

Standard pricing:

Institute Members - $500

Non-Members - $700

Receive a $25 early registration discount by registering 60 or more days in advance of the course.  A late fee of $50 will be assessed for those registrations received within 30 days of the course.

*NIGP is authorized by IACET to offer 1.5 CEUs for this program. To learn more about IACET and CEUs, visit


General Description

Traditionally contract disputes have been resolved either through the government dispute process or through litigation. This course examines other approaches collectively known as “alternative dispute resolution” (ADR), overviewing the long history of ADR, the elements of ADR, and its advantages and disadvantages. The four major ADR approaches ? negotiation, mediation, arbitration and mini-trial ? are each described in terms of their processes, procedures and appropriate uses. The course will address the role of ethics in the use of ADR. It will also consider how to establish an ADR program in an agency and how to build ADR language into solicitations and contracts.


Intended Audience

Purchasing supervisors, managers and senior buyers, attorneys, project managers, internal clients, engineers and contract officers.





Course Objective and Intended Outcomes

Upon successful completion of this course participants will be able to:


  • Justify the use of ADR as a means of conflict resolution.
  • Evaluate dispute situations to determine if ADR is an appropriate means of resolution.
  • Select the appropriate ADR approach for a particular situation.
  • Modify solicitation and contract language appropriately to allow for ADR as a means of conflict resolution.
  • Describe the steps required to set up a successful ADR program in an agency.
  • Describe the ethical issues involved in ADR.


Course Outline

The following is an outline of the material for this course. Practical examples, group exercises and case studies will be utilized throughout the course. The content presented during any given class may vary depending on the background and experience of the participants.


DAY ONE: Overview of ADR and ADR Approaches
  • Pre-test
  • Introduction to ADR
  • - ADR definition and scope
    - History of ADR
  • Why use ADR
  • - Advantages and disadvantages – What’s in it for Purchasing?
    - ADR vs. litigation and expected results
    - Current use / popularity of ADR
  • Disputes appropriate for use of ADR
  • ADR approaches, advantages and disadvantages of each, role of legal counsel
  • - Negotiation
    - Mediation
    - Arbitration
    - Mini-trial
    - Other

DAY TWO: Getting Started
  • Selecting the appropriate ADR approach to fit the dispute
  • Starting an ADR program in an agency
  • Incorporating ADR into contracts
  • Ethics in ADR
  • Post Test

This outline may be modified slightly at the course instructor’s discretion.

The instructor has no proprietary interest in the development or marketing of this seminar and no financial interest in NIGP.


Requirements of Participants to receive CEU units


  • Attendance at the entire course. A sign-in sheet will be available each day the class is in session. Daily sign-in is mandatory to be eligible to earn CEU credits
  • There is a final, open book exam. In order to receive credit for the course, participants must achieve a passing score of 70%
  • NIGP will not issue partial CEU units.
  • An evaluation form must be completed and returned to the site coordinator prior to the completion of the course

For NIGP’s complete Continuing Education Units (CEU) Policy Statement click here.


NIGP Course Cancellation Policy

Registration and payment must be received 30 days prior to the seminar start date. After this time, registrations will be based on space availability.  A full refund, less a $75 administrative fee will be given for cancellations made in writing 31+ days prior to the seminar date by emailing No refunds are given for cancellations received within 30 days of the seminar start date. There are no refunds for no-shows. If the seminar is cancelled for any reason, NIGP's liability is limited to the registration fee only.

Attendee substitutions within the same agency may be done at any time with email notification to NIGP. If attending via scholarship, please provide documentation verifying the scholarship issuer’s name and contact information in lieu of payment information.

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