Objectives and Intended Outcomes

Upon successful completion of this course participants will be able to:

  • Discuss organizational change and the forms it can take
  • Describe Kotter's Eight Step Process recommended for implementing change successfully
  • Outline Lewin's model of change and discuss its limitations
  • Identify the factors a leader or manager can employ to promote change
  • Discuss the underpinnings of resistance to change and how to overcome it
  • Describe the five-step ADKAR model for change management
  • Discuss the three steps of the Cisco Change Roadmap
  • Understand strategic change and mastering a changing environment

​Target Audience

This course is designed for adult learners and/or managers.

Description

Whether adopting new technology or adapting to a drastic shift in an organization's core focus, managers play a fundamental role in effecting changes. Based on D. Quinn Mills' book, Leadership: How to Lead, How to Live, a text used at Harvard Business School, this online self-paced course addresses the key issues managers face in a dynamic environment. By understanding the steps in effecting change and how to overcome resistance, a manager can successfully lead change at various levels of an organization. 

Requirements of participants to receive CEU credits

  • Students must complete the course within 30 days
  • Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement
  • Learners will have three attempts at all graded assessments.
  • NIGP will not issue partial CEU credits

Take this course online
ONLINE COURSE

Independent Learning
Key Online CEUs, Contact Hours, Accredited

NIGP is authorized by IACET to offer CEU Credits for this program. To learn more about IACET and CEU Credits, visit www.iacet.org.  

The instructor has no proprietary interest in the development or marketing of this seminar and no financial interest in NIGP.

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