Objectives and Intended Outcomes

Upon successful completion of this course, participants will be able to:

  • Explain how coaching employees is a vital part of managing in any organization
  • Distinguish between managerial coaching, executive coaching, and personal coaching
  • Identify the triggers for coaching and recognize characteristics of coachability
  • Describe the five-step coaching process
  • Explain the SMART technique of goal setting
  • Explain the USED and GROW models for coaching
  • Discuss the monitoring and follow-up coaching process
  • Explain the differences between mentoring and coaching

Target Audience

This course is designed for adult learners and/or managers in any industry.

Description

Managers who lead and manage through coaching—providing encouragement, feedback, and support—are more successful in "working through others." This brief course focuses on the skills and techniques of positive coaching in an organizational setting including listening actively, providing constructive feedback based on observation, reinforcing positive employee performance through recognition and praise, and teaching new skills.

Take this course online
ONLINE COURSE

Independent Learning
Key Online CEUs, Contact Hours, Accredited

NIGP is authorized by IACET to offer CEU Credits for this program. To learn more about IACET and CEU Credits, visit www.iacet.org.  

The instructor has no proprietary interest in the development or marketing of this seminar and no financial interest in NIGP.

Back to Top